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Clifton Hill Aged Care | Ageing Australia You are ACE! Nominee
you-are-ace-spotlights-h1-brown-final2

You are ACE! spotlights

Clifton Hill Aged Care

Team - Making a difference category

Head of Residential Care, Milly Kuranage, and Clifton Hill, resident Barry McPhail, 75.
Head of Residential Care, Milly Kuranage, and Clifton Hill, resident Barry McPhail, 75.

Images supplied

From homeless to thriving: Melbourne aged care home making a difference

As a silent epidemic of homelessness among the elderly sweeps across Australia, Melbourne’s Brotherhood of St Laurence aged care team at Clifton Hill, is pitching in to make a difference.

With the nation experiencing a housing affordability crisis and the tightest rental market on record, no one knows the true number of homeless Australians - last estimated in the 2021 Census to be more than 122,000 people.

What we do know is that older women are one of the fastest growing groups at risk of becoming homeless and many older men are sleeping rough.

Eighty-three-year-old Ron Anderson counts himself lucky to be making the best of his twilight years in a Melbourne aged care home instead of living in unsuitable temporary housing.

Ron represents the more than 50% of socially disadvantaged, at risk and homeless residents who call the Clifton Hill Aged Care facility home. Residents are thriving with the specialist nursing and medical care.

He had been living in temporary accommodation with stairs until he suffered a fall which required a hip replacement. His GP recommended aged care and helped him with the paperwork.

Ron now considers himself fortunate to be living at Clifton Hill Aged Care, which has recently been nominated in the Aged and Community Care Providers Association (ACCPA) You are ACE! campaign (Making a Difference category).

I wanted to find a nice place where I can walk to the park and talk to the birds and trees … so, I have this beautiful park here where they do take the patients out. I go out to the park every day if I can,” Ron said.

Ron describes his accommodation as “very good”. He is particularly impressed that his washing and room is cleaned daily.

The staff are very good; they are from all the different countries. I have no complaints.”

ACCPA CEO Tom Symondson said homelessness, insecure and unsuitable housing among older Australians could worsen existing health issues, increase the risk of social isolation and compromise well-being.

By securing stable housing arrangements, aged care providers promote better health outcomes for older people,” he said.

Having a safe and comfortable place to call home enables older people to maintain their independence, retain their sense of identity and stay connected.

We congratulate the Brotherhood of St Laurence team at Clifton Hill for their commitment to helping at-risk older people.”

Everyone has the right to a dignified life.”

Clifton Hill uses an innovative nurse-led staffing model that fosters greater connections between carers and residents to improve the quality of care for residents.

Manager Milly Kuranage said individual management plans were developed in consultation with the disadvantaged resident and the medical team.

This provides continuity of relationships with staff for residents and aligns well with the Royal Commission’s recommendations and age care reforms by placing senior Australians first, improving quality, safety and choice in aged care,” she said.

You are ACE! team spotlights

August 5, 2025

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May Shaw Health Centre team

May Shaw Health Centre team
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Tenterfield maintenance team you are ace
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Elderbloom Community Care Centres

Pic 1 Wanneroo bush fire evacuation Ash Tiwade Nurse Practitioner and Sandy Shaw Residential Care Manager
Strong teamwork key to successful fire evacuation of WA aged care home

A West Australian aged care team has been recognised as a You are ACE! nominee for its lifesaving teamwork while evacuating residents during the Wanneroo bush fires, which destroyed 18 nearby homes.