Communicate with Confidence bootcamp session
Communicate with Confidence bootcamp session
- State or territory SA, TAS, VIC, WA, ACT, NSW, NT, QLD
- Type of program Online, Bootcamp
- Sector relevance Residential aged care, Home and community care, Retirement living and seniors housing, CHSP providers
- Topic relevance Leadership and management
Webinar overview
Ready to boost your communication skills? This session is ideal for managers who want to connect better with their teams and people accessing services. We’ll cover some quick and easy ways to frame tough conversations, really listen to what people are saying, and respond with empathy and understanding. You’ll also learn how to use positive language and keep your cool, even when things get stressful.
Who should attend?
This session is ideal for anyone in a leadership role
The outcomes are:
- How to prepare for any kind of conversation
- How to engage people with active listening
- How to use positive language for better feedback, goal setting and problem-solving
Want to get a head start on your leadership goals for 2026? Check out all four, Bruce Williams-led bootcamps sessions in our summer series:
Date: 21 January 2026 - CANCELLED
Time: 12.45-1.30pm AEDT
Ageing Australia members
$75 incl. GST each
Non members
$99 incl. GST each
Note – Registration is one ticket per participant and all participants are required to access training on individual devices.
Who is facilitating?
Bruce Williams
Bruce Williams loves to help people understand how other people tick so they can work together with less stress and more “yes!” with a focus on leadership, communication and team dynamics,
Bruce has been delivering adult education, coaching and professional development programs for over four decades. He is an accomplished speaker and facilitator with an engaging and humorous presentation style.
In addition to managing his own business, Bruce is Judging Chair for the Sunshine Coast Business Awards and a part-time academic with the University of the Sunshine Coast.
He is founder and spokesperson for the USC Starfish Program raising funds to support low SES students in higher education. Bruce also mentors young entrepreneurs in The DeLorean Project and Generation Innovation.
