Quality management system (QMS)
The Ageing Australia Quality Management System provides an affordable, flexible online solution for aged care providers of all sizes.
The Quality Management System (QMS) is designed and developed specifically for aged care and disability providers.
It features
- policies, processes and related resources for staff
- audit program management
- incident, feedback, complaints and improvement registers for managing quality assurance activity
- plus free, content updates to keep providers up-to-date with regulatory and practice changes.
With the QMS, you can feel confident you are meeting all your obligations, providing best practice guidance to staff and managing your quality assurance activities – allowing your staff to focus on providing quality care.
The Quality Management System provides fully customisable policies and processes for compliance with the:
- Aged Care Quality Standards and related legislation for residential and home care providers with audits to validate staff practice
- Australian Retirement Village Accreditation Scheme Standards and Retirement Living Code of Conduct for Retirement Living operators
- National Disability Insurance Scheme Practice Standards
QMS features and benefits
Compliant policy and procedure templates
450+ customisable policy, process and resource templates for residential care, home care, retirement living and disability services – or add your own.
Targeted clinical audits
Schedule, allocate and monitor your audit program using unique audit tools that target areas of high risk.
Incident and improvement register
Record, manage and monitor incidents, complaints, feedback and improvement activities.
Easy access. Anywhere. Anytime.
Simple, easy-to-use cloud-based system providing best practice guidance material to all your staff.
Supports staff to improve work practices
Ensure frontline staff can access up-to-date policy and process guidance, enabling them to deliver high-quality service and support.
Regular updates maintain your compliance
Stay up-to-date with new and changed regulations and safeguard your readiness for accreditation.
Would you like to know more?
QMS provides an affordable, flexible online solution for aged care providers of all sizes.
Find out why it’s used by over 260 aged care providers across Australia.
We offer 20 per cent discount for Ageing Australia members, and for rural and remote organisations.
Contact our quality team by calling 1300 222 721 during business hours or click the ‘contact our team’ button to send us an email.
