Art of Retirement Living Management
Art of Retirement Living Management
- State or territory ACT, NSW, NT, QLD, SA, TAS, VIC, WA
- Type of program Online, Workshop
- Sector relevance Residential aged care, Home and community care, Retirement living and seniors housing
- Topic relevance Clinical, nursing, care management, Workforce relations, Leadership and management
Workshop overview
Contextualised for retirement living operational managers, this workshop explores the contemporary capabilities required to deliver effective management, in this unique workplace setting.
Learn how to align your daily priorities and actions with key organisational goals whilst maintaining and growing an effective team and learning culture. Delivered in a practical manner, participants are provided post-session resources that will assist in the day-to-day practice of confident management
Who should attend?
All managers newly promoted or a refresher for seasoned managers or those newly recruited to the aged and community services sector from other industry sectors.
The outcomes are:
- manage yourself and others with greater confidence
- improve communication and relationship-building
- be an agent for positive change and improvement
- manage up, down and sideways more effectively
- align daily priorities and actions with key organisational goals and aspirations
- think more clearly and provide the right guidance for team success
- foster trust and a positive workplace culture for better service delivery.
Date: 17 March 2026
Time: 1-3.30pm AEDT
Ageing Australia member
1 – 2 people: $299 incl. GST each
3 – 10 people: $269.10 incl. GST each
Non member
$478 incl. GST each
Note – Registration is one ticket per participant and all participants are required to access training on individual devices.
For group bookings of 11 or greater please contact the Learning and Professional Development team at .
Who is facilitating?
Bruce Williams
Bruce Williams loves to help people understand how other people tick so they can work together with less stress and more “yes!” with a focus on leadership, communication and team dynamics,
Bruce has been delivering adult education, coaching and professional development programs for over four decades. He is an accomplished speaker and facilitator with an engaging and humorous presentation style.
In addition to managing his own business, Bruce is Judging Chair for the Sunshine Coast Business Awards and a part-time academic with the University of the Sunshine Coast.
He is founder and spokesperson for the USC Starfish Program raising funds to support low SES students in higher education. Bruce also mentors young entrepreneurs in The DeLorean Project and Generation Innovation.
Booking terms and conditions
Ageing Australia is committed to respecting the privacy of its customers and stakeholders and adheres to the Australian Privacy Principles as set out in the Privacy Act 1988 (Cth) and the Privacy Amendment (Private Sector) Act 2000 (Privacy Act). The Australian Privacy Principles govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information.
A copy of the Australian Privacy Principles is available here: https://www.oaic.gov.au/
Ageing Australia’s Privacy Policy
Photographs and video footage may be taken during an Ageing Australia event or training session for Ageing Australia promotional purposes including social media, publications or communications. If you do not want your image used, please advise us via writing.
Utilising the contact details provided to Ageing Australia from time to time, the learning and professional development team will send out information on upcoming training opportunities in a direct electronic message. If you do not wish to receive this information and prefer to ‘opt out’ – email and we will remove you from our waiting lists and email communications database.
Cancellations, refunds, substitutions and transfers
Ageing Australia’s learning and professional development (L&PD) products are delivered subject to sufficient registrations, as stipulated by available tickets against each event, and tickets can be purchased directly from the what’s on page.
Training session viability of each advertised session is assessed one week prior to the scheduled date of delivery, when a decision is made regarding continuation or cancellation. When a training session is cancelled due to insufficient numbers or circumstances outside of the control of Ageing Australia, a full refund will be paid, directly to the customer who has made the initial purchase.
A full refund is also available if a participant withdraws from a training session, five or more days prior to the session being delivered, on the condition, that the customer has contacted , to inform regarding their intention to withdraw. No refunds or transfers will be considered without notification prior to the commencement of a training session. Late notifications will be considered on a case-by-case basis.
An organisation may choose to substitute a participant of a previously paid session, by emailing , 24 hours prior to the commencement of the training session. Full details of the substituted participant must be provided.
Payment terms
It is a condition of registration that participants pay full payment at the time of booking via credit card or by invoicing by prior arrangement. All payments must be finalised prior to commencement. Registrants who have outstanding payments will not be able to participate. Upon registration, a tax invoice will be emailed to the person making the booking.
