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Our New Initiatives | ACIITC (Ageing Australia)

ACIITC news items

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Following the merger between InnovAGEING and the Aged Care Industry Information Technology Council (ACIITC), we are pleased to provide access to ACIITC’s valuable reports and news content.

Our New Initiatives

In a bid to revitalise our work and make the ACIitC more accessible to the members it serves, a scope of works has begun to transform the operations, communication platform and engagement model of the ACIitC.

Work has started on a number of these initiatives including the construction of centralised forums providing a place for discussion on a range of issues facing the industry and daily operations. It is intended to go beyond technical issues but also serve to assist in business process improvement and collaborative opportunities.

Following on from the successful ACIitC coordinated Gateway User Testing group engagements with DSS, it was identified that a centralised register of issues covering items in relation to government agencies and vendors would be of benefit.

A number of organisations have already volunteered to input their documented issues around the MyAgedCare Gateway and the Regional Assessment Service introduction.

The intent of this activity is to share the lessons and experiences of others and support improvements and efficiencies for the greater good of the industry as a whole. These issues are being collated for a unified presentation back to government agencies to ensure a unified voice on matters affecting organisations during the reform and change of systems period.

A centralised document repository has also put in place to cover the works of the ACIitC. It is the intent to make this visible to all members as soon as possible. The repository will hold information gathered from various sources including ITAC and it is planned to showcase and share initiatives and excellence in technology implementations in the sector.

The document repository already has a number of contributions from members of the various committees of the ACIitC, which cover diverse resources including a number of example document templates, contracts and checklists for organisations to copy and use under a Creative Commons license. We look forward to releasing this initiate shortly.

Raising our profile

The members of the ACIitC have also been looking at ways to raise the profile of its work and present greater network opportunities. The company is in the process of launching a number of social initiatives including its LinkedIn company profile, Google+ and Facebook page enabling the presentation of other channels of communication.

Examining the analytics of the social media stream, the council found that there are over 4,000 professionals engaged in the social media platforms currently within Australia across 100-plus initiatives whether it be groups or projects.

The company? is hoping that the social media streams complement its website by showing the projects and services that the council is currently involved in to a wider audience that already has the social media conduits as part of their daily digest diet.

ACIITC news items